I made a cryptocurrency exchange via telegram/bot, forum, skype or viber. Why my funds have not been credited to my account?

Please note that all exchange operations are carried out EXCLUSIVELY through a request on the official website https://swapgate.io/. When creating a request, you receive all the necessary details for the exchange. Offers to use SwapGate services from any other sources are created by fraudsters impersonating our service. If you encounter scammers, be sure to inform us so that we can take the necessary measures.