[{"data":1,"prerenderedAt":204},["ShallowReactive",2],{"seo-translations-payment-en":3,"faqs-en":59},{"data":4},{"en":5},{"FIAT_ORDER_CANCELLED":6,"FIAT_ORDER_COMPLETED":7,"FIAT_ORDER_CREATED":8,"FIAT_ORDER_DRAFT":9,"FIAT_ORDER_FAILED":10,"FIAT_ORDER_PENDING":11,"application_details_title":12,"buy_faq_title":13,"exchange_rate":14,"fiat_payment_cancel":15,"fiat_payment_noneed_cancel":16,"fiat_payment_noneed_support_1":17,"fiat_payment_noneed_support_2":18,"fiat_payment_tips":19,"fiat_payment_wewill":20,"fiat_payment_wewillnot":21,"fiat_payment_wewillnot_support_1":22,"fiat_payment_wewillnot_support_2":23,"form_network_fee":24,"mercuryo_payment_step_1":25,"mercuryo_payment_step_2":26,"mercuryo_payment_step_3":27,"mercuryo_payment_wewill_1":28,"mercuryo_payment_wewill_2":29,"mercuryo_payment_wewill_3":30,"mercuryo_payment_wewill_4":31,"mercuryo_payment_wewill_5":32,"mercuryo_payment_wewillnot_1":33,"mercuryo_payment_wewillnot_2":34,"mercuryo_send_funds":35,"order_block_confirmations":36,"order_details_exchange_type":37,"order_details_exchange_type_value":38,"order_details_exchange_type_value_FIXED":39,"order_details_id":40,"order_details_provider":41,"order_details_receive_address":42,"order_details_receive_memo":43,"order_expired":44,"order_status":45,"order_time_remaining":46,"order_user_answer":47,"seo_description":48,"seo_og_description":48,"seo_og_image":49,"seo_og_image_alt":50,"seo_og_image_height":51,"seo_og_image_width":51,"seo_og_site_name":52,"seo_og_title":53,"seo_og_type":54,"seo_title":53,"seo_twitter_card":55,"seo_twitter_description":48,"seo_twitter_image":56,"seo_twitter_title":57,"support_team_payment_1":58,"support_team_payment_2":58},"Cancelled","Completed","Created","Initiating","Failed","Pending","Application details","Frequently Asked Questions","Exchange rate:","How to cancel an exchange:","If you didn't send any funds yet, there is no need to cancel the transaction, you can simply create a new one","If you have already sent the funds for the exchange, immediately contact our","for assistance","Useful tips to know","We will process your transaction even if you:","We will not be able to proceed with the transaction on the initial terms if you:","In such cases, we recommend that you contact our","The exchange can be continued from that point, or alternatively you can request a refund.","Network commission","Choose currency","Select Provider","Place Order","Send a deposit in the wrong network, if this asset is supported on our service","Create a transaction with a wrong coin","Select an amount and then send a different one","Send more than one deposit for the same transaction","Send a deposit long after the exchange was created or completed","Send a deposit for a fixed-rate exchange after the rate expires, provided that the rate declines over this timeframe","Make a transaction using the wrong contract address","Transfer your funds to the exchange service","Block confirmations","Exchange type:","Floating","Fixed","ID Number","Exchange partner:","Recipient's address","Recipient's MEMO","The application has expired","Order status:","Time remaining","Waiting for user response","SwapGate — fast and secure crypto swap platform. Exchange Bitcoin, Ethereum and more with low fees and top‑tier security.","https:\u002F\u002Fswapgate.io\u002Ffavicon\u002Fog-image-1200x630.png","SwapGate logo","512","SwapGate","Instant and secure cryptocurrency exchange at the best rates SwapGate","website","summary","https:\u002F\u002Fswapgate.io\u002Ffavicon\u002Fandroid-chrome-512x512.png","Crypto Exchange & Fast Swap","support team",[60,103,130,177],{"node":61},{"name":62,"slug":63,"id":64,"faqs":65},"About Private Swaps","about-private-swaps","dGVybTo1OTY=",{"nodes":66},[67,73,78,83,88,93,98],{"id":68,"title":69,"content":70,"status":71,"databaseId":72},"cG9zdDozNDE4","What is Private Swap?","\u003Cp>Private Swaps are Swapgate&#8217;s newest routing option, designed for those who prioritize \u003Cstrong>maximum transaction privacy\u003C\u002Fstrong>. Instead of sending funds directly between the source and destination assets, a Private Swap routes the transaction through two separate non-custodial exchanges and uses a temporary Layer 1 token as an intermediary. This process helps break the on-chain link between the sender and recipient, enhancing transaction privacy.\u003C\u002Fp>\n","publish",3418,{"id":74,"title":75,"content":76,"status":71,"databaseId":77},"cG9zdDozNDA2","How do Private Swaps work?","\u003Cp>Private Swaps let you exchange assets across more than 100 blockchain networks while helping protect your transaction privacy. The feature aggregates liquidity from both decentralized exchanges (DEXs) and non-custodial centralized exchange (CEX) partners to automatically find efficient cross-chain swap routes without taking custody of your funds.\u003C\u002Fp>\n",3406,{"id":79,"title":80,"content":81,"status":71,"databaseId":82},"cG9zdDozNDA4","Are Private Swaps really private?","\u003Cp>\u003Cstrong>Yes\u003C\u002Fstrong>. Private Swaps are designed so that recipients, blockchain explorers, and exchange partners cannot directly link the sender to the final destination. Each swap is routed through multiple independent blockchains and two off-chain non-custodial CEX providers to enhance transaction privacy.\u003C\u002Fp>\n",3408,{"id":84,"title":85,"content":86,"status":71,"databaseId":87},"cG9zdDozNDEw","Are Private Swaps compliant?","\u003Cp>\u003Cstrong>Yes\u003C\u002Fstrong>. Private Swaps are built with compliance in mind and incorporate safeguards such as AML\u002FATF controls, OFAC sanctions screening, real-time transaction monitoring, and geo-restrictions where required.\u003C\u002Fp>\n",3410,{"id":89,"title":90,"content":91,"status":71,"databaseId":92},"cG9zdDozNDEy","Do I need to connect my wallet?","\u003Cp>\u003Cstrong>Not necessarily\u003C\u002Fstrong>. You can start using Private Swaps without connecting a wallet in most cases. Wallet connection is only required for certain routes that do not generate a dedicated deposit address, such as some DEX and bridge transactions.\u003C\u002Fp>\n",3412,{"id":94,"title":95,"content":96,"status":71,"databaseId":97},"cG9zdDozNDE0","Why choose Private Swaps?","\u003Cp>Private Swaps are powered by infrastructure that has facilitated more than $2 billion in swap volume. The platform combines privacy-focused routing, secure architecture, and compliance measures to help protect users throughout the swap process. If you ever need assistance, our human support team is available 24\u002F7.\u003C\u002Fp>\n",3414,{"id":99,"title":100,"content":101,"status":71,"databaseId":102},"cG9zdDozNDE2","What fees are charged?","\u003Cp>Private Swaps do not add extra platform fees on top of those charged by liquidity providers. By comparing routes across a large network of exchange partners, the system automatically selects one of the most cost-effective options available for your token pair.\u003C\u002Fp>\n",3416,{"node":104},{"name":105,"slug":106,"id":107,"faqs":108},"About Swapgate","about-swapgate","dGVybToyMzQ=",{"nodes":109},[110,115,120,125],{"id":111,"title":112,"content":113,"status":71,"databaseId":114},"cG9zdDoxOTI0","Supported cryptocurrencies","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Our platform enables instant exchange and purchase of more than \u003C\u002Fspan>\u003Cb>500 digital assets\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> at the most competitive rates. As the cryptocurrency industry evolves, we consistently expand our list of supported coins, ensuring you can trade, sell, and buy the latest crypto with ease. You can exchange or purchase major cryptocurrencies such as \u003C\u002Fspan>\u003Cb>Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC),\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> and many others.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>&nbsp;\u003C\u002Fp>\n",1924,{"id":116,"title":117,"content":118,"status":71,"databaseId":119},"cG9zdDoxOTI2","Is registration required for crypto exchange?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">No, you can use SwapGate \u003C\u002Fspan>\u003Cb>without creating an account\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">. Our service allows you to exchange cryptocurrencies seamlessly, without any registration process.\u003C\u002Fspan>\u003C\u002Fp>\n",1926,{"id":121,"title":122,"content":123,"status":71,"databaseId":124},"cG9zdDoxOTI4","What are your operating hours?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">SwapGate functions \u003C\u002Fspan>\u003Cb>24\u002F7 in automatic mode\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">, allowing users to trade crypto at any time that fits their schedule.\u003C\u002Fspan>\u003C\u002Fp>\n",1928,{"id":126,"title":127,"content":128,"status":71,"databaseId":129},"cG9zdDoxOTcw","Does SwapGate have an affiliate program?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Yes! Our \u003C\u002Fspan>\u003Cb>transparent affiliate program\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> offers \u003C\u002Fspan>\u003Cb>25% commission\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> on earnings from your referrals’ exchanges. Once your total rewards reach \u003C\u002Fspan>\u003Cb>$10\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">, payouts are issued. You can track referrals in your dashboard after signing up.\u003C\u002Fspan>\u003C\u002Fp>\n",1970,{"node":131},{"name":132,"slug":133,"id":134,"faqs":135},"Exchange process","exchange-process","dGVybToyMzI=",{"nodes":136},[137,142,147,152,157,162,167,172],{"id":138,"title":139,"content":140,"status":71,"databaseId":141},"cG9zdDoxOTMw","How long does it take to complete a crypto exchange?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">On average, transactions are completed within \u003Cstrong>1\u003C\u002Fstrong>\u003C\u002Fspan>\u003Cb> to 40 minutes\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">. However, if a blockchain network experiences congestion, processing times may increase.\u003C\u002Fspan>\u003C\u002Fp>\n",1930,{"id":143,"title":144,"content":145,"status":71,"databaseId":146},"cG9zdDoxOTMy","Why might the final amount differ from the estimated one?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Since cryptocurrency markets are highly volatile, \u003C\u002Fspan>\u003Cb>exchange rates fluctuate\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> during the transaction process. While we guarantee the best available rate at the moment of exchange, the final amount received may be slightly higher or lower than initially estimated.\u003C\u002Fspan>\u003C\u002Fp>\n",1932,{"id":148,"title":149,"content":150,"status":71,"databaseId":151},"cG9zdDoxOTM3","What is a transaction hash?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">A \u003C\u002Fspan>\u003Cb>transaction hash (TX ID)\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> is a unique alphanumeric code that records a transaction on the blockchain. It allows users to verify the transaction’s progress, validity, and details.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>&nbsp;\u003C\u002Fp>\n",1937,{"id":153,"title":154,"content":155,"status":71,"databaseId":156},"cG9zdDoxOTQx","How to track your exchange status?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">You can monitor your transaction progress in three ways:\u003C\u002Fspan>\u003C\u002Fp>\n\u003Col>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cb>Via your account\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> – Go to the &#8220;Exchange History&#8221; section for real-time updates, order IDs, and statuses.\u003C\u002Fspan>\u003C\u002Fli>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cb>On our website\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> – Live updates are available without an account; refresh the page if needed.\u003C\u002Fspan>\u003C\u002Fli>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cb>By email notifications\u003C\u002Fb>\u003Cspan> – Automatic alerts are sent with status updates.\u003C\u002Fspan>\u003C\u002Fli>\n\u003C\u002Fol>\n",1941,{"id":158,"title":159,"content":160,"status":71,"databaseId":161},"cG9zdDoxOTY0","Can I cancel my exchange order?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Once an order is completed, \u003C\u002Fspan>\u003Cb>it cannot be reversed or refunded\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">. However, if payment was made but the exchange has not been processed yet, you can request a cancellation through our support team.\u003C\u002Fspan>\u003C\u002Fp>\n",1964,{"id":163,"title":164,"content":165,"status":71,"databaseId":166},"cG9zdDoxOTY2","I provided incorrect details — can I recover my funds?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Unfortunately, \u003C\u002Fspan>\u003Cb>incorrect transaction details result in irreversible losses\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">. We can only provide information about the destination address but cannot retrieve sent funds. Always double-check details before proceeding.\u003C\u002Fspan>\u003C\u002Fp>\n",1966,{"id":168,"title":169,"content":170,"status":71,"databaseId":171},"cG9zdDoxOTY4","Why didn’t I receive my crypto after using Telegram, Skype, or WhatsApp?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">SwapGate only processes transactions \u003C\u002Fspan>\u003Cb>through our official website\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\">. If someone contacts you via messenger apps offering an exchange, it is likely a scam. Please report such cases immediately to prevent fraudulent activity.\u003C\u002Fspan>\u003C\u002Fp>\n",1968,{"id":173,"title":174,"content":175,"status":71,"databaseId":176},"cG9zdDoxOTM5","What is the minimum exchange amount on SwapGate?","\u003Cp>\u003Cspan style=\"font-weight: 400;\">While there’s \u003C\u002Fspan>\u003Cb>no maximum limit\u003C\u002Fb>\u003Cspan style=\"font-weight: 400;\"> for transactions, minimum amounts apply and vary per cryptocurrency, typically starting at \u003C\u002Fspan>\u003Cb>~$50 \u003C\u002Fb>(however, there are pairs, such as BTC-USDT, that have a minimum of $7,000 in them)\u003Cspan style=\"font-weight: 400;\">. Our team is working on reducing these minimum requirements. If a deposit is below the required threshold, the exchange cannot be completed, and a refund is not guaranteed.\u003C\u002Fspan>\u003C\u002Fp>\n",1939,{"node":178},{"name":179,"slug":180,"id":181,"faqs":182},"Rate calculations","rate-calculations","dGVybTozOTY=",{"nodes":183},[184,189,194,199],{"id":185,"title":186,"content":187,"status":71,"databaseId":188},"cG9zdDoxOTIz","No hidden fees","\u003Cp>Swapgate includes all the fees in the estimated exchange rate. Estimated exchange rate consists of:\u003C\u002Fp>\n\u003Cul class=\"faq-container--list\">\n\u003Cli class=\"faq-container--text\">deposit network fee\u003C\u002Fli>\n\u003Cli class=\"faq-container--text\">network fee for transferring coins to our liquidity provider;\u003C\u002Fli>\n\u003Cli class=\"faq-container--text\">liquidity providers trading fees;\u003C\u002Fli>\n\u003Cli class=\"faq-container--text\">withdrawal network fee.\u003C\u002Fli>\n\u003Cli>Swapgate service fee: 1% for fixed rate exchanges. and 0,1% for float rate exchanges.We focus on transparency of our service and take care of our clients trust and loyalty\u003C\u002Fli>\n\u003C\u002Ful>\n",1923,{"id":190,"title":191,"content":192,"status":71,"databaseId":193},"cG9zdDoxOTIx","Terms of rate recalculations","\u003Cp>Fixed rate:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The rate is frozen for 12 minutes.\u003C\u002Fli>\n\u003Cli>All the fees are included in the estimated exchange rate, no hidden fees.\u003C\u002Fli>\n\u003Cli>If the exchange rate changes by more than 1.3% before the transaction is detected on the blockchain network, you will be asked to make a refund or exchange at the market rate.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Float rate:\u003C\u002Fp>\n\u003Cp>The rate includes all the fees and transaction proceeds instantly. Amount of received funds can vary due to market volatility. If the client doesn&#8217;t agree with received amount &#8211; he can ask to provide our support team detailed information about his exchange order \u003Ca href=\"mailto:support@swapgate.io\" target=\"_blank\" rel=\"noopener\">support@swapgate.io\u003C\u002Fa>.\u003C\u002Fp>\n",1921,{"id":195,"title":196,"content":197,"status":71,"databaseId":198},"cG9zdDoxOTE3","Rate updating","\u003Cp>Final exchange rate forms after transaction gets 2 network confirmations and additional couple minutes.\u003C\u002Fp>\n",1917,{"id":200,"title":201,"content":202,"status":71,"databaseId":203},"cG9zdDoxOTIw","How is exchange rate determined?","\u003Cp>Swapgate monitors rates of Tier-1 crypto exchanges such as Binance, OKX, Bybit, Kucoin and automatically selects the best rates and provides it to you\u003C\u002Fp>\n",1920,1784723537751]